Health Care and Victim Service Workers.

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Review of Assaults on Health Care, Victim Service Workers.
Health Care Professional Response Options
Identifying Patient, Client Resistance
Dealing with Confrontational and Aggressive Behaviour
legal rights & responsibilities
confrontation management
empty hand control tactics
defensive tactics
shield for protection
disengagement tactics
report writing
Unruly clients/ Safety Management

Leon Durette, Albert Boucher, Joel Pedersen Defensive Tactic Instructors can be reached at 306-220-3293, or email to safety2j2@yahoo.com

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